Questions and answers

Questions and answers

Straight answers about prices, booking, inspections and cleaning. If your question isn't here, call (248) 266-9991.

Prices and payment

What does a chimney inspection cost?

A standard chimney inspection is $49, and that $49 is credited toward any repair or service we perform following the inspection. If you move forward with recommended work, the inspection fee goes toward the cost of the job.

How much is a chimney cleaning?

Our standard chimney cleaning and inspection is $349. A camera inspection can be added for $75.

What if I have more than one chimney or fireplace?

When you book online you can choose a quantity for each service, for homes with more than one flue or fireplace. If you're not sure what to pick, call (248) 266-9991 and we'll sort it out with you.

How can I pay?

We accept credit card, check, ACH, cash, and Zelle.

Booking and scheduling

Can I book online?

Yes. Book an inspection or cleaning online and choose a 3-hour arrival window. You'll get a confirmation when you book and a reminder before the visit.

Do you offer same-day service?

Same-Day Availability When Schedule Allows. Call (248) 266-9991 and we'll tell you what we can do today.

What happens when I book an appointment?

You'll choose a 3-hour arrival window online. You'll get a confirmation right away and a reminder before your appointment.

How do I change or cancel an appointment?

Call (248) 266-9991 or email office@moseschimney.com and we'll move it for you.

Inspections

How long does a visit take?

Plan on about an hour for an inspection and about two hours for a cleaning with inspection. A camera inspection adds about 30 minutes. The 3-hour window you pick is for when we arrive.

Can I see the inside of my chimney?

Yes. Add a camera inspection for $75 and we put a camera through the flue so you can see the inside of your chimney for yourself, the same view we're looking at.

Will you explain what you found?

Yes. We walk you through what we found in plain language so you know where things stand before you spend anything on repairs.

What is a Level 2 chimney inspection?

Everything in a Level 1 inspection, plus the chimney areas in the attic, basement and crawl spaces, and a camera inspection of the inside of the flue. Commonly done when a home is sold, when the system is changed, or after a chimney fire or storm damage.

What does a Level 1 inspection cover?

An inspection of the parts of the chimney and fireplace that can be reached without special tools or removing anything: the firebox, the flue, the outside of the chimney and the connection to the appliance.

Cleaning

Will a cleaning make a mess in the house?

We cover the work area before we start and clean up before we leave.

Repairs

Can you give me an estimate from pictures?

Yes. Send us pictures of your chimney and we can give you a rough idea of what the work involves. Any estimate from pictures is preliminary and is not a final price until we visit the property and inspect the job in person.

How do repair quotes work?

Repairs start with an inspection. We show you what we found, go over the options, and send you a written quote. Nothing starts until you've approved the quote.

Do you always recommend the biggest repair?

No. Sometimes a chimney needs a major repair. Other times a smaller targeted repair can solve the problem and save the homeowner significant money. Knowing the difference comes from experience.

Fireplaces

Do you work on gas fireplaces?

Yes. We clean and service gas fireplaces and gas inserts.

About the company

What areas do you serve?

We serve homeowners throughout Metro Detroit and the surrounding communities, including Birmingham, Bloomfield Hills, Beverly Hills, Franklin, Royal Oak, Berkley, Huntington Woods, Troy, Southfield, Farmington Hills, West Bloomfield, Livonia, Sterling Heights, Novi, Warren and Macomb.

Do you work on commercial properties?

Yes. Alongside homeowners we work with commercial properties, property managers, and condo and HOA communities.

Book an inspection or cleaning

Pick a day and a 3-hour arrival window online. If you'd rather talk it through, call (248) 266-9991.

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